Programs that provide services which support people's ability to use bicycles for local transportation purposes. Included are programs that provide community bikes that people can use when they are available or bicycles made available on a rental or free loan basis; Earn-A-Bike programs that provide refurbished, donated bicycles for youth who complete a course where they learn the basics of bike repair and maintenance, safe urban riding, health, and nutrition; bicycle buddy programs that encourage people who have never commuted by bicycle to try it; bicycle commuting education programs that provide route information and other tips for commuters; and bicycle commuter registries that connect people who want to ride their bicycles from outlying areas to city centres in the company of other commuters, often using off-road trails and bicycle lanes or routes that funnel traffic from outlying/suburban areas into the city centre. Commuters meet at pre-agreed locations along these routes, often park-n-ride lots to begin their common commute.

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Programs that provide flexibly scheduled and routed transportation services using low capacity vehicles such as vans for community residents who do not have private transportation and are unable to use the fixed-route public transportation system. Paratransit services generally operate within normal urban transit corridors or rural areas; and may be used by the general public or limited to special populations such as people who are elderly or have a disability, individuals who are not in a sober enough condition to drive their own vehicles or people who are endangered.

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