Services and hours listed on this page may be impacted in response to ongoing COVID-19 restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

ROCK

Site: Oakville Office

Service: ROCK

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus)  
 
If you are in crisis, contact our 24/7 ROCK Crisis Line at 905-878-9785 
 
For access to all ROCK services, please call the Access Line at 289-266-0036 * the line is live-answered Mon-Fri 9 am–5 pm  
 
Virtual Walk-in Clinic is open and accessible Mon-Wed, 9 am–3 pm (later appointments can be accommodated), by calling the Access Line
Contact Information
Office Phone 289-266-0036
Crisis Phone Mon-Sun 24 hours 905-878-9785
Fax 905-339-3513
Website rockonline.ca
Social Media Facebook Facebook: www.facebook.com/ROCKreachout/
Instagram Instagram: www.instagram.com/rockreachout/
Twitter Twitter: twitter.com/rockreachout
Primary Contact Oakville Office; Phone: 905-339-3525
Agency Information
Legal Status (50) Non Profit
Primary Executive Kirsten Dougherty, Chief Executive Officer; Phone: 905-634-2347
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus)  
 
If you are in crisis, contact our 24/7 ROCK Crisis Line at 905-878-9785 
 
For access to all ROCK services, please call the Access Line at 289-266-0036 * the line is live-answered Mon-Fri 9 am–5 pm  
 
Virtual Walk-in Clinic is open and accessible Mon-Wed, 9 am–3 pm (later appointments can be accommodated), by calling the Access Line 
 
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Brief Services 
Walk-in counselling clinic 
 
Brief therapy 
* two to three sessions of therapy 
 
Counselling and Therapy service 
Group therapy: 
* a therapist works with groups of children or caregivers with similar needs to help them deal with specific challenges 
 
Trauma Treatment Program: 
* a program for caregivers and families of children who have experienced trauma 
* program is designed to help caregivers understand, cope with, and resolve the impact of trauma on their child and family 
 
Therapy: 
* a therapist works with the family to help deal with problems affecting them and their child 
* a team approach may be used 
 
Crisis services 
Crisis Response Program: 
* provides immediate outreach for children and youth, their caregivers, and community members 
* the Crisis Response number is 905-878-9785 and is connected to the Monday-Sunday 24 hour answering service 
* callers will then be connected with a crisis counsellor as soon as possible  
 
Family and Caregiver Skills Building Support 
Behaviour Consultation and Intervention: 
* available to both parents and child care staff when their is a concern regarding the child's behaviour  
 
Autism and Behavioural Services 
 
Intensive Counselling Services 
* an in-home and/or community counselling and support program for children, youth and their families where there is risk of family breakdown, harm, or loss of school placement 
 
Residential Services 
* Aberdeen House  
 
Targeted Prevention Services and Early Intervention Programs 
 
Burlington Our Community Cares (community centres): 
* program works within the community to empower people and to help build skills in adults and children who are at risk for mental health problems 
* locations at Burloak and Warwick-Surrey housing developments 
 
EarlyON Child and Family Centre: 
* offers a variety of programs and services to families with children ages 0-6 years  
 
Family Engagement Initiative: 
* creates a place for families who have been impacted by a child or youth's mental health challenges to share their experiences, network with other families, and have a positive impact on services and programs in the community 
 
Positive Space Network: 
* a network of community social service agencies and local businesses working together to create safe and inclusive spaces for the LGBTQ+ populations of Halton 
 
 
See Milton Office and Burlington Office for information on programs and services at these locations
Hours Office Mon-Fri as scheduled 
 
Walk-in Clinic Mon-Wed 9 am-3 pm
Areas Served Halton Region
Eligibility Ages: 17 year(s) and under 
 
Admission for service is prior to the youth's 18th birthday
Application Self or professional referrals, call the Live Answer line, 289-266-0036
Languages English ; Interpretive Services
Fees Service - administrative service fee (voluntary)
Site Information
Located In Community Oakville
Address & Map
504 Iroquois Shore Rd, Unit 12 A
Oakville, ON L6H 3K4
 
View Google Map
Intersection Eighth Line and Iroquois Shore Rd
Physical Access Fully Accessible
Categories and Classification
Parenting Main Categories Mental Health
Parenting Sub-Categories Child Mental Health Supports
Service Categories Adolescent/Youth Counselling ; Child Care Mental Health Consultation Programs ; Child Care Provider Training ; Child Guidance ; Community Mental Health Agencies ~ Youth ; Family Counselling ; Mental Health Crisis Lines ~ Families ; Mental Health Crisis Lines ~ Youth ; Mental Health Drop In Centres ; Mental Health Evaluation ~ Youth ; Parenting Skills Classes

Agency Overview

Services at this Location


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