Contact Information

Office Phone 905-844-7864
Fax 905-844-3545
Social Media Facebook Facebook, Twitter Twitter
Primary Contact Lisa Cranstoun, Executive Assistant and Partner Liaison; Phone: 905-844-7864 ext 322; Email:

Agency Information

Description (Agency)

The single point of access for Ministry of Children, Community and Social Services funded adult developmental services and supports.

Legal Status (50) Non Profit
Established 1975 ORC; 2007 CWSDS
Primary Executive Patricia Kyle, Chief Executive Officer; Phone: 905-844-7864 ext 255; Email:
Alternate Executive Amanda Burkholder, Vice President, Supportive Living and Community Supports; Phone: 905-844-7864 ext 224

Description and Service Details

Description (Service)

Providing specialized supportive living services, care and support to persons over 18 years of age with developmental disabilities, challenging behaviors and mental health issues * supportive living services are located in a central administration and recreational building in downtown Oakville * operates eleven homes in the communities of Oakville, Burlington, Mississauga, Halton Hills and Georgetown * elected volunteer board of directors is responsible for the governance of the organization * volunteer opportunities available

Services for individuals with intellectual developmental disabilities with a focus on complex needs

  • clinical services: persons are served by a multidisciplinary team consisting of direct care counsellors and other professionals including physiotherapist, speech language pathologist and speech language assistant, occupational therapist, behaviour therapists, psychologists, nutritionist, nurse specialist, physician and psychiatrist
  • ongoing assessment, treatment and management
  • opportunities for basic life skill development, workshop activities and for some supported employment
  • a ten bed activity-based respite program for children and adults with complex needs
  • managing Halton Support Services, a community service for people with intellectual disabilities who live in the Halton Region * contact Beth Watson at 905-844-7864 ext 230 or for more information

Day Services 

  • supports people with an intellectual disability, including those with complex needs, to meet their community participation aspirations and desires as outlined in their Personal Support Plans
  • Individuals have a range of activities in which they can participate, including an on-site greenhouse, a laundry service that supports some of the community-based homes, swimming, landscaping, and supporting the Town of Oakville’s park clean-up program

Dual Diagnosis Service

  • provides consultation, comprehensive assessment, treatment planning, interpretation, on site support and follow up, mentoring and education/training
  • Dual Diagnosis Justice Coordinators support individuals through the criminal justice system and to ensure supports are in place to reintegrate into community life * serve individuals 18 years old and up * referrals can be made by the individual, family, service providers, courts, police or anyone involved with the individual * individual’s consent must be obtained

Short Term Assessment and Treatment Environment (STATE)

  • for those with a dual diagnosis - assesses the individual and develops a treatment plan that will assist in integrating the individual back into their community

Central West Region Passport Agency (CWRPA)

  • administers program for adults with a developmental disability who have completed school and are seeking community participation supports

Central West Community Network of Specialized Care

  • working with community partners to develop, coordinate and streamline access to resources

Services and Programs:

  • Halton Support Services
  • Respite Services

Office: Mon-Fri 8am-4pm

Areas Served Dufferin County ; Halton Region ; Peel Region ; Wellington County
Boundaries Dufferin County, Halton Region, Peel Region, and Wellington
Eligibility People with intellectual and developmental disabilities * children and youth under age 18 * adults age 18 and over

Call the office or email

Languages English ; French
Fees None

Site Information

Site Location Oakville (Central Oakville)
Located In Community Oakville
Address & Map
53 Bond St
Oakville, ON L6K 1L8
View Google Map
Intersection Kerr St and Rebecca St
Physical Access Fully Accessible

Agency Overview

Services at this Location

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